Privacy Policy

Privacy Policy

Introduction

Welcome to http://dent-repair-technologies.collision-talk.com (hereinafter referred to as “Dent Repair Technologies” or “we”). We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this privacy policy does not extend to third-party websites, applications, or services accessible via links on our site. These entities have their own privacy policies governing user data collection and usage.

Processing Activities

This policy governs your interactions with us when:

  • You use any of our applications or services as an authorized user.
  • You visit our website(s) linked to this Privacy Policy.
  • You receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data to provide and improve our services. This includes:

  • Account Information: Details related to your user account creation and management, such as usernames, passwords, and registration data.
  • Payment Information: Credit card details, billing addresses, and transaction history for processing payments.
  • Financial Information: Banking information required for financial transactions and services.
  • Purchase Information: Data about products or services you’ve purchased from us, including quantities, prices, and order dates.
  • Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile network information to facilitate service delivery.
  • Location Data: Geolocation data when you access our services, used to provide location-based content and services.
  • Feedback: Your comments, reviews, and responses to surveys or feedback forms.
  • Social Media Information: Data from social media platforms when users choose to connect their accounts with us for streamlined services.
  • Product Information: Details about products you browse, view, or purchase, including product preferences and interactions.

We collect this data through various means: user input forms, online interactions, tracking technologies (like cookies), and third-party data providers who share information in compliance with their privacy policies.

Cookies

We employ cookies to enhance your experience on our website(s) and for analytics purposes. Cookies are small text files stored on your device by the websites you visit. They serve different functions, including:

  • Strictly Necessary: These cookies enable core features like login, account management, and service delivery.
  • Preference: They remember user preferences, language settings, and ad choices to provide a personalized experience.
  • Analytics: Tracking website usage helps us analyze trends, monitor site performance, and understand user behavior to improve our services.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes specified in this policy or as required by law. Once the purpose is fulfilled, we delete or anonymize the data to ensure your privacy. This process helps us maintain secure records while minimizing the risk of unauthorized access or use of your information.

Security Measures

We prioritize the security of your personal data and implement robust organizational safeguards and security measures:

  • Encrypted Communication: We use encryption protocols to protect data during transmission over the internet.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy and security standards, ensuring that your data is handled securely.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal information from minors without parental consent. If you believe we have collected such information by mistake, please contact us immediately so we can take appropriate action.

Your Rights (Subject to Local Privacy Laws)

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access to and rectification of your data
  • Erasure or deletion of your data
  • Restriction or objecting to the processing of your data
  • Data portability, allowing you to move or copy your data
  • The right to withdraw consent for data processing
  • Filing appeals or complaints with relevant data protection authorities

To exercise these rights, please contact our privacy team at your earliest convenience. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be notified on our website, and updated policy versions will be posted here.

Contact Information

If you have any questions, concerns, or requests regarding your privacy, please contact us:

We appreciate your trust in allowing us to serve you better while safeguarding your privacy and data.